Frequently asked questions
We understand that life can be unpredictable, and sometimes cancellations are necessary. Please review our cancellation policy below:
Classes / Workshops:
2 - hour Notice: Cancellations made at least 2 hours in advance will recieve a credit for the next class or workshop.
Less than 2-hours Notice: No refund or no credit.
No Show: No refund or no credit. Private Lessons / Bookings:
12 -hour Notice: Cancellations made at least 12 hours in advance will receive deposit back.
Less than 12 hours Notice: Cancellations or reschedules made within 12 hours of the scheduled session will incur a 50% charge of the total lesson fee.
No Show: If a client does not show up for a scheduled session without prior notice, the full lesson fee will be charged.
Group Classes:
Late Cancellations: If you need to cancel your spot in a group class, please notify us at least 4 hours before the class begins. No charge for cancellations with sufficient notice.
No Show / Late Arrivals: No refunds or rescheduling for missed classes.
Event Bookings/Choreography:
Up to 7 Days Notice: Cancellations made with at least 7 days notice will receive a 50% refund.
Less than 7 Days Notice: No refund for cancellations within 7 days of the event date.
If you are taking my heels class and don’t know what heel height you should start with. I suggest starting off with a 3 inch open toe bootie. Then you can always go higher in height when you feel ready.
If you are taking a hip hop class you can wear sneakers or heels. Whatever makes you comfortable!
Although Filming is always OPTIONAL in class or a workshop. When booking a class or workshop with Khoreo By Kay. The undersigned participant agrees to allow the Photographer/Videographer to take photographs, videos, and/or other visual recordings of their dance sessions, performances, and/or related activities. Participant also knows K.J Grant can use the photos/ video for business purposes at any time. You can find all footage links in K.J's broadcast channel on Instagram no more than TWO WEEKS from class date.